[The Montana Professor 20.1, Fall 2009 <http://mtprof.msun.edu>]

Appendix A.3

("Towards a comprehensive Quality Assurance System for degree programs in higher education," David Swanson.)

Alumni Evaluation Form
General instructions provided for completing the form:

This survey questionnaire is used as part of the quality assurance system to ensure that the hypothetical BScBA Degree Program is meeting its overall goal: to produce graduates who are successful in International Business. It is designed to be used in a periodic random sample of alumni (both BBA and BScBA) in a reflective evaluation of selected student, course and program characteristics that are associated with positive learning outcomes, which are themselves associated with the overall goal. The questionnaire also contains a reflective self-assessment section and a section on the importance of selected criteria for success in International Business.

All individual responses are kept confidential and only summary results are reported. These summary results are used by instructors, students, and the administration as one of the tools used to improve performance relative to achieving the overall goal of the BScBA Degree Program.

Instructions

Please complete and return this questionnaire as soon as possible. It can be returned using either the self-addressed, self-stamped envelope or electronically, depending on how the respondent received it (via surface mail or electronic mail).

This form is one of the components of the Quality Assurance System of the hypothetical BScBA Program used to determine if the Program is achieving its overall goal: producing graduates who are successful in International Business. Completion of this survey is voluntary, of course, but we view feedback from alumni as a critical component of our Quality Assurance Program. Summary information will be made generally available (e.g., students, faculty, staff, and governing bodies). However, individual forms will be destroyed after the completion of a survey wave, so your responses will remain confidential. This survey is done on a sample basis (n»200) every third year. You may be randomly selected more than once.

You may provide comments on the back. When completed, please return this form in the self-addressed stamped envelope provided. Thanks very much for taking the time to complete this survey!

Your Name_________________________ Major_____________________
Today's Date (day-month-year)_________________ Year of Graduation_________

(Circle the applicable number)
Very Good Good Fair Poor Very Poor Unable to Answer/
Does Not Apply
Regarding the overall BScBA program, the
1. Scope of required courses offered was 5 4 3 2 1 -9
2. Range of elective courses offered was 5 4 3 2 1 -9
3. Modular class structure was 5 4 3 2 1 -9
4. Subject content of the courses was 5 4 3 2 1 -9
5. Quality of instruction was 5 4 3 2 1 -9
6. Quality of staff support for students was 5 4 3 2 1 -9
7. Quality of instructional facilities was 5 4 3 2 1 -9
8. Quality of student social life was 5 4 3 2 1 -9
9. Quality of student intellectual skills was 5 4 3 2 1 -9
10. Quality of overall student commitment to studying was 5 4 3 2 1 -9
11. Quality of student commitment to studying was 5 4 3 2 1 -9
12. Compatability with your learning style was 5 4 3 2 1 -9
Regarding your own experience in the BScBA Program, the level of
13. Communication skills you acquired was 5 4 3 2 1 -9
14. General business skills you acquired was 5 4 3 2 1 -9
15. General skills you acquired for personal success was 5 4 3 2 1 -9
16. Networking contacts you acquired was 5 4 3 2 1 -9
17. Ability to work under tight deadlines you acquired was 5 4 3 2 1 -9
18. Effort you put into studying was 5 4 3 2 1 -9
19. Effort you put into student affairs was 5 4 3 2 1 -9
20. Preparation you gained for International Business success was 5 4 3 2 1 -9
21. Satisfaction with your study abroad experience was 5 4 3 2 1 -9
22. Satisfaction you have in being a graduate 5 4 3 2 1 -9
For success in International Business, how important are:
23. Technical skills 5 4 3 2 1 -9
24. Interpersonal skills 5 4 3 2 1 -9
25. Teamwork skills 5 4 3 2 1 -9
26. Communication skills 5 4 3 2 1 -9
27. Abilities to work under tight deadlines 5 4 3 2 1 -9
28. General business skills 5 4 3 2 1 -9
29. Networking contacts 5 4 3 2 1 -9
30. General living experiences in different cities and countries 5 4 3 2 1 -9
Comments may be made on the back

[The Montana Professor 20.1, Fall 2009 <http://mtprof.msun.edu>]


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